The screenshot below shows Draw has opened a pdf file that uses Arial (I don’t have Helvetica) and followed the substitution table to display and print it in an Old English (Germanic) font. Are there any fonts listed in the main panel on the right? You can disable the replacement list, if there is one, by unticking the box “Apply replacement table” or selecting the substitution line then clicking the cross to delete the substitution and either rely on the ones LO chooses or create a better substitution. Maybe you have added some font substitutions in the past? Open Tools > Options > LibreOffice > Fonts. Check if one of the pdf viewers can give you a list of fonts in the document, it might be another similar looking font. Helvetica font, if not installed, would by default show as Liberation Sans I think. For example:įont-family: 'Roboto', Verdana, sans-serif Īs any email marketer knows, Outlook does things differently, so if you are using a web font, some versions of Outlook will default to Times New Roman, regardless of what fallback font you have in place.Have I somehow screwed up my LO settings to cause it use Old English font in preference to the document’s Helvetica font? If so, how do I stop overriding the document’s fonts? When using a web font, you must also have a web-safe font as a fallback option that will be used on email clients that don’t support web fonts. Note: if you are hosting the font, you’ll need to link to where the font is hosted. Copy the code and paste it into the section.Copy the font URL (highlighted below) and paste it in either Safari or Internet Explorer (Google Chrome will give you the. woff if you’ve never used this method, this is how you can get the above code: The best format for using fonts in emails is. Src: local('Roboto'), local('Roboto-Regular), url() format ('woff') When choosing your default font size (i.e., the one the majority of your paragraphs, lists, and other content will use), 16px is a good starting point. But if you are building your own templates, there are 3 ways you can achieve this in your HTML and CSS: example If you use Upland Adestra’s Email Editor, you can ask your Account Manager for the possibility of adding your preferred font as an option. However, we advise you to have a fallback font that will be seen by those who open your emails on a client not listed above. Off the top of my head, a safe Helvetica/Arial font stack. So, what does this mean? You can use your preferred font for these email clients, for a start. Windows loves Arial (article about Windows XP forcing users to view sites in Arial over Helvetica).
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